TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using KERNL (kernl.app), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms apply to all users — franchisors (account owners) and franchisees (invited members).

2. Description of Service

KERNL provides a franchise knowledge and compliance platform that allows franchisors to upload documents, invite franchisees, and use AI-powered tools for knowledge management, compliance tracking, and team communication.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. Franchisor accounts may not share login credentials across multiple franchise owners. Each franchise system requires its own account.

4. Acceptable Use

You agree not to:

• Upload content you do not have the right to share.
• Use KERNL to store or transmit illegal content.
• Attempt to gain unauthorized access to other organizations' data.
• Reverse engineer or scrape the platform.
• Use KERNL in a way that violates applicable law.

5. Subscription and Payment

KERNL is offered on a subscription basis. Pricing is communicated at sign-up or on request. Subscriptions renew automatically unless cancelled. Refunds are not offered for partial billing periods. We reserve the right to suspend access for non-payment after reasonable notice.

6. Your Content

You retain ownership of all documents and content you upload to KERNL. By uploading, you grant KERNL a limited license to process, store, and display that content solely to provide the service. We do not use your content to train AI models or share it with other organizations.

7. Intellectual Property

KERNL's platform, software, and design are owned by KERNL. You may not copy, modify, or distribute any part of the platform without written permission. These terms do not transfer any intellectual property rights to you.

8. Availability and Uptime

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance may cause brief outages. We are not liable for losses arising from service interruptions outside our control.

9. Limitation of Liability

To the maximum extent permitted by law, KERNL is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid in the 12 months preceding the claim.

10. Termination

Either party may terminate the relationship at any time. On termination, your access will be revoked and your data will be retained for 90 days before deletion, unless you request earlier deletion.

11. Governing Law

These Terms are governed by the laws of the State of California and, for dispute resolution, the Federal Arbitration Act. Disputes are resolved by binding individual arbitration under AAA Commercial Rules in San Diego, California. Both parties waive the right to class actions and jury trials.

12. Contact

For questions about these Terms, email legal@kernlapp.com or visit our contact page. KERNL App, LLC · 2712 Transportation Ave, Suite K · National City, CA 91950